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Return Policy

Our Return Policy

  • Software, data files, and eBooks are non-returnable in all circumstances.
  • Contact us first before making any return at 888-288-2043 or by email at orders@medical-coding.net. You will be credited for merchantable merchandise but not prior shipping. Books whose shrink-wrap has been opened are subject to a 10% restocking fee.
  • For returns within 14 days after receiving your merchandise, we will send you a postage paid mailing label.
  • For returns 15-30 days after receipt, customers are responsible for trackable shipping and insurance.
  • After 30 days, all sales are final. No credits are possible.
  • No refunds in case of changes in regulatory policy or content edits by CMS.
  • We reserve the right to offer store credits on a case by case basis.